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HOOKUP TRACTION GUIDE FAQ

Below is a series of frequently asked questions and answers. If you have a question that has not been answered, just click here to scroll to the bottom of this page and complete the form.

 

How do I get the Hookup?

Getting the Hookup is easy, just scroll to the bottom of this page and complete the form. We'll be in touch with you after that to get everything moving.

 

How does it work?

The Hookup is based on a powersports eCommerce platform called vNext.

Let's say your current site is SamplePowersports.com.

If your site is on the vNext platform, the Hookup can be added to your site quickly and will be accessible from SamplePowersports.com/Hookup.

If your site is NOT on the vNext platform, a site will be created on the platform for the Hookup. There are two ways it can be set up depending on how you want to promote it:

1) Subdomain: https://Hookup.SamplePowersports.com
2) It's own domain: https://www.HookupSamplePowersports.com

The best user experience for customers is if your entire site is on the vNext platform, but if it's not, either a subdomain or its own domain will work fine.

 

How often does the Hookup get updated and who does it?

The Hookup Traction Guide recommendations are updated by the Woody's team periodically throughout the year. These updates (ie adding new models) will update on your site automatically.

 

Is there a contract?

The service is month-to-month. There is a contract with vNext that simply outlines requirements and limitations of what can and can't be done.

 

Is there a cancellation fee?

There is no cancellation fee. If the Hookup is not performing for you, we recommend contacting us before cancelling to see how we may be able to help.

 

How is there "higher ROI potential" with this tool?

The original Application Guide only processed orders through Kibo dealers on a first-come-first-serve basis. If you sent a customer to WoodysTraction.com to order products through the tool, the chance of your dealership processing that customer's order was unlikely. This powerful tool allows you to keep customers on your site throughout their entire shopping experience… and you get all the credit for that experience.

Based on margin and average order values through the original App Guide, the average dealer will only need to process between 6 to 18 orders per year to break even depending on the option you choose

 

Who do I contact with questions?

General Questions
Katie Zawacki | 989-689-4911 x116

Technical Questions
Jeff LaFleur | 714-676-4883 
Robert Hipp | 714-676-4881

 

Are only Woody's brand traction products available in the Hookup?

Yes. The Hookup Traction Guide recommendations are from the traction experts at Woody's and are based on their specific products. Because of this, only Woody's brand traction products are available in the guide.

 

Can customers add products from the Hookup to their cart, along with products from other areas of the dealer's site and checkout at once?

Customers can add Woody's brand products to their cart directly from the Hookup Traction Guide results page. Any other parts or products available on the site can be added to their cart for purchase at the same time as long as those parts/products are on the same domain.

To sum it up, if your website is on the vNext platform, the customer will have ONE checkout process. If your website is on a non-vNext platform, the customer will have TWO checkout proccesses; one for Woody's products added through the Hookup and one for products added outside the Hookup.

Examples:

https://Hookup.SamplePowersports.com is a separate site from https://www.SamplePowersports.com. Adding parts/products to your cart on both sites will create two carts and require two checkouts.

https://www.SamplePowersports.com/Hookup is a single site, so parts/products throughout the site can be added to the cart and purchased at the same time. 

 

What pricing is used in the Hookup?

Product pricing in the Hookup is marked at full MSRP. Any dealer is allowed to discount this pricing up to 15%, creating a MAP policy. You can control this discount in your admin.

 

Which option is best for me?

OPTION 1: Non-vNext Customer
You can choose to stay on your non-vNext platform and have another site created with the Hookup Traction Guide. When you do this, you can either access it as subdomain to your current site (hookup.yourdomain.com) or create a stand alone domain (yourhookupdomain.com). Then, however your site displays the availability of the Hookup, clicking on that would redirect the user to the vNext site with the Hookup. 

  • Pros: Fast and easy setup, lower cost
  • Cons: Separate sites means separate shopping carts, so if a customer wants to buy Woody's products through the Hookup and products from your main site, they are shopping on two separate sites, which means two carts and two checkouts.

If this option is best for you, click here to sign up. If you still have questions after reviewing our FAQ's, click here to ask. If you prefer to talk to someone, please call Katie at Woody's: 989-689-4911 x116

OPTION 2: Join vNext Platform
Have a fresh, new website created or move your domain to the vNext platform. When you do this your site can include all of your authorized OEM parts and microfiche data. The platform also includes nearly all of the major aftermarket product catalogs.

  • Pros: Creates the best experience for your customers because as a single site, they can purchase any of your parts and accessories, including those through the Hookup, and check out one time.
  • Cons: Compared to Option 1, a full site will take slightly longer to set up. This timeframe is based on your terms with vNext.

If this option is best for you, click here to sign up. If you still have questions after reviewing our FAQ's, click here to ask. If you prefer to talk to someone, please call Katie at Woody's: 989-689-4911 x116

OPTION 3: Existing vNext Customer
If you're already a dealer using the vNext platform, this is the option for you.

Having the Hookup added to your site is very simple and comes with NO ADDITIONAL COST. Just click here and complete the form to get started.

If you still have questions after reviewing our FAQ's, click here to ask. If you prefer to talk to someone, please call Katie at Woody's: 989-689-4911 x116

 

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