Please read the Limited Warranty description below to confirm your product falls under warranty replacement.
In order for your product to be eligible for warranty, it must be registered within 30 days of delivery. Register your product here.
Once a claim is made through the Warranty Claim Form, Woody's will determine if your claim falls under warranty replacement. It may be requested your product be returned. In this case, a Return Authorization Number will be provided to you, which must be clearly visible on the returning package. A return authorization number is required to return any merchandise. Do not return the item unless you are instructed to do so.
KB Tooling - Track Clip Tool
KB Tooling provides a limited warranty for their track clip tool. This limited warranty is enclosed in the packaging with the instructions. Woody's will facilitate warranty claims for KB Tooling. Please read the warranty for the track clip tool.
It is helpful if you send a photo of the problem. You can upload photos at the end of the form.
International Engineering & Manufacturing, Inc.
ATTN: Warranty Department
6054 North Meridian Rd.
Hope, MI 48628
Limited Warranty Policy
If you have a warranty claim, you must submit a request through our warranty claim page.
If an item has a limited warranty and your Warranty Claim is accepted we will pay for shipping the replacement product.
On Clothing and Accessories: International Engineering & Manufacturing, Inc., a/k/a Woody’s, warrants our products to be free of defects in materials, contents and workmanship at the time of purchase. The clothing warranty covers defect of workmanship and materials, but DOES NOT cover damage caused by accident, improper care, negligence, normal wear and tear, or the natural breakdown of colors and material through time, exposure or extensive use. If you suspect a defect in workmanship or materials of an IEM clothing product, you may send the garment to Woody's for a warranty evaluation at any time within the first 30 days of ownership. If garment should fail due to material or manufacturer defect, within warranty coverage, IEM will repair or replace at our option
On Trail Products: International Engineering & Manufacturing, Inc., a/k/a Woody’s, warrants each product manufactured by it to be free from defects in material and workmanship under use for the purpose for which it is intended. The Company shall not be liable for damage or delays caused by defective materials or workmanship; is limited to the repair or replacement at its factory of defective article or part thereof, which may be returned to the factory, transportation charges, prepaid within one (1) year after delivery to the original purchaser. Proof of purchase is also required. The Company shall be the sole judge of the existence of any defect in the article so returned. No claims for charges incurred in the removal, disassembly or reinstallation of such article shall be allowed. Product manufactured for consumer use on snowmobiles is designed for snow or ice only, use on any other surface voids warranty. Woody’s technicians will be the sole judge of the existence of any defect in the trail product returned. Woody’s will not pay for any claims for charges incurred in the removal, disassembly or reinstallation of trail products.
On Competition Products: There is no warranty on built to order, custom, or competition products.